Job Description

Job Description

Job Description

  Why Join Us:  

Since 1943, Heritage Family has been a trusted name in personal, compassionate care. Our legacy is built on meaningful service, deep respect, and a commitment to honoring every life. 

At Heritage Family, we offer more than a job — we offer purpose. Our team is united by shared values and a mission that matters: 

• Honor Every Life with Compassion: We provide personalized, heartfelt services that celebrate each unique life, meeting families where they are with care and understanding.
• Lead with Innovation and Respect : We blend time-honored traditions with modern approaches to create thoughtful, meaningful experiences for the families we serve.
• Foster a Culture of Empathy: We care deeply — for our communities and for one another. You’ll join a team that supports and values every voice, empowering you to make a lasting difference. 

A career in deathcare is both a calling and a responsibility. At Heritage Family, you’ll find a supportive environment where you can grow professionally while helping others in some of life’s most tender and meaningful moments.  

Position Summary: 

The Accounts Payable Clerk provides accounting and administrative support to help ensure the accurate and efficient operation of the Accounting Department and the funeral home locations it serves. This position serves as the primary point of contact for accounts payable support for assigned locations.

Essential Duties and Responsibilities:  

Vendor Invoice Processing

• Process vendor invoices, reimbursements, and refunds with a high level of accuracy and attention to detail, including reviewing and validating data entered through AI-assisted processes.
• Code invoices to the appropriate general ledger accounts and locations.
• Process advance payments when immediate payment is required for services.
• Perform other accounting-related data entry as needed.  

Administrative and Clerical Support

• Provide administrative support to the Accounting Department.
• Conduct timely, accurate, and thorough research to resolve questions or discrepancies.
• Support other administrative team members during absences or high-volume periods.
• Participate in special projects as assigned by management.
• Answer and appropriately direct incoming calls.  

Ethics and Confidentiality

• Maintain strict confidentiality regarding all financial, business, personnel, and family information.
• Uphold the highest ethical standards and demonstrate sensitivity and respect when handling matters involving deceased individuals and the families we serve.  

Performance and Professionalism

• Consistently meet established deadlines and quality expectations.
• Maintain a professional appearance and conduct at all times.
• Follow company policies and procedures and demonstrate a commitment to the organization’s values.
• Prioritize responsibilities effectively and remain focused on work-related activities during scheduled work hours.  

General Responsibilities 

• Perform additional duties and responsibilities as requested by the supervisor.
• Demonstrate a team-oriented mindset and willingness to support others.
• Remain receptive to feedback and opportunities for continued learning and professional growth.

Skills and Competencies:

• High level of attention to detail and accuracy in data entry and financial documentation.
• Strong organizational and time-management skills.
• Excellent interpersonal, written, and verbal communication skills.
• Proficiency in Microsoft Office applications, including Excel, Word, and Outlook; experience with accounting software is preferred.
• Ability to work independently and collaboratively in a fast-paced, remote work environment.
• Sound judgment and discretion when handling confidential information.
• Basic understanding of accounting principles and payroll processes.
• Demonstrated ability to contribute to a positive, professional, and respectful workplace culture.

Work Environment and Physical Requirements:  

• This is a remote position subject to Heritage Family’s Hybrid Work Policy. 
• The employee must maintain a dedicated workspace that ensures confidentiality and allows work to be performed without interruption. 
• Reliable, secure, high-speed internet that meets company requirements is required. Public Wi-Fi and satellite internet are not permitted. 
• The employee must remain accessible through company-approved communication tools during scheduled work hours and may occasionally be required to report to a company location or travel based on business needs. 
• Prolonged periods of sitting and computer use are required. 
• Must be able to occasionally lift up to 25 pounds. 
• Standard work hours are Monday through Friday, with occasional overtime during peak periods, such as year-end processing or payroll deadlines.

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