Job Description

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include:Healthcare options for you and your eligible dependents Tuition paid upfront at network schoolsFree lunchFree parkingFree theme park admission and much more!Foods Host/Hostess is responsible for greeting and interacting with guests in a positive and friendly manner that involves greeting, seating assigning and completing to-go orders for guests. Host/Hostesses must have the ability to handle multiple tasks while assisting Guests with directions, entertainment and show event schedules and other information as needed to provide excellent Guest and Cast service.Responsibilities : Responsible for welcoming and interacting with all GuestsResponsible for greeting Guests and taking their order, entering into POS system and verifying order by repeating back to GuestSuggests additional items as appropriateReceives and processes paymentRequires constant interaction with guests including answering questions, providing directions, event information and other services to help create a magical experienceMay assemble orders and present to guests according to recipe guidelinesKnowledge and understanding of safety and sanitation guidelines including temperature requirementsHas good judgment of food quality and production, understands the impact of spoilageResponsible for maintaining work area-restocking and cleaningEnsures that food presentation is fresh and up to quality standardsReplenishes food and other serving items as necessaryPortions back-up itemsMay ensure freezers are maintained at the appropriate temperatureMay require equipment operation, including working near equipment that generates heatBasic Qualifications : Must be able to engage in conversational Hawaiian and provide exceptional guest service in both Hawaiian and English.Must be at least 18 years old to be considered for this roleAble to effectively work independently or as part of a teamShould have cash handling capabilities and be able to count back proper changeExcellent Hospitality skillsAbility to multi task and work in a very fast paced environmentSpeed, accuracy and efficiency are required and ability to work well under pressureDemonstrated ability to own and resolve guest situationsReceptive to special requestsEnthusiastic about interacting and helping guestsAble to make independent decisions for our guestsSelf-directed (can complete tasks with minimal supervision)Willing to follow instructions & take directionFlexible/adaptableSupportive of other cast working on your teamCan complete repetitious tasks while maintaining qualityStrong verbal communication skillsWilling to work outdoors even in inclement weatherMust be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special eventsPerform all job related functions in a cordial friendly manner, committed to exceeding Guests' expectationsMust Meet state requirements to obtain Hawaii Liquor Commission CardPreferred Qualifications: Previous fine dining restaurant experience; understanding of full service environment, managing reservation waitlistPrevious fine dining/table service experience preferredPrevious Leadership experience of office management skillsFull availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferredAdditional Information : SCHEDULE AVAILABILTYThis position is Full-Time and must have full availability on any day and any shift.Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am.SUBMITTING YOUR APPLICATIONAfter clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page.Keyword: AulaniCasting, Aulani CastingThe pay rate for this role in Hawaii is $29.15 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:

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