Job Description

About the Fox Theatre

The Fox Theatre is one of Atlanta's premier venues for live entertainment, welcoming more than 250 performances a year in its 4,665-seat theatre. From concerts to ballets, comedy, and movies, the historic venue attracts more than 500,000 visitors annually. The theatre also hosts over 100 annual private events like wedding receptions, trade shows, corporate meetings, and association functions in two fabulous ballrooms. The Fox's premium Marquee Club presented by Lexus, is a 10,000-square-foot, three-story luxury bar accessible to all Club Level ticket holders or annual members of the Fox Theatre. As a 501(c)(3) nonprofit arts organization, the Fox Theatre stands today as a fiercely protected landmark and a nationally acclaimed theatre. The Fox Theatre proudly acknowledges its partners for their generous support: Coca-Cola, Lexus, Georgian Terrace Hotel, Georgia Natural Gas, and Regions Bank. Tickets for all events are available at FoxTheatre.org, or toll-free at 855-285-8499. Stay connected by following the Fox Theatre on social via @theFoxTheatre on Instagram, X, and Facebook.

Notable accolades include 2024 Billboard Magazine #1 Highest Grossing Theatre Worldwide (2,001-5000 capacity); 2024 VenuesNow Magazine #1 Year-End Top Stops (2,001-5,000 capacity); 2024 Pollstar Magazine #3 Theatre Worldwide in Tickets Sold; and 2022 IEBA Theatre of the Year.

About the Marquee Club Presented by Lexus

The Marquee Club Presented by Lexus is the Fox Theatre's premium club space open to Club Level seat holders or annual Members only. Adjacent to the theatre, the Moroccan and Middle Eastern-style club is 10,000 square feet of luxury space that includes five premium bars; and three rooftop environments, including the climate-controlled Conservatory, patio-covered Arcade Terrace, and outdoor Rooftop Terrace. Open only during public events at the Fox Theatre, the Marquee Club offers a premium pre-show through post-show experience with benefits including early entry, private restrooms, 2 alcoholic beverages per event, pre-show food, onsite activations during select events, and more. Additional amenities include priority pre-sale ticketing notifications, concierge guest services, and self-parking access to an adjacent lot for some membership levels.

Whether on the front lines or behind the scenes, every single member of our staff plays a vital role in the memory-making experience we call "The Fox Experience". The members of our staff are held to the highest Guest Service Standards. Seeing a smile on the face of every guest and knowing that you are taking part in the making of a memory that will last forever is just one of the many perks of working at the Fox.

Fox Theatre, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Fox Theatre complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Fox Theatre expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

The Fox Theatre in Atlanta is seeking a qualified candidate for the position of Security Supervisor.

The Security Supervisor will supervise all security functions related to both public and private events, at the direction of the Security Manager, including serving as the Security Lead or liaison in the absence of the security Manager. The Security Supervisor will oversee all life safety and security personnel to ensure a safe and enjoyable guest experience for internal and external guests.

Major Responsibilities:

• Serve as the Security Lead during public events including overseeing the day-of execution of security plans for front and back of house needs, personnel and equipment deployments, general crowd management, artist meet & greets, and other special requests as needed.
• Oversee all aspects of the security screening process and credential requirements for event attendees and backstage guests (artists, crew, stagehands, etc.) as required by each event. Disseminate information related to credentials or access to other Security Officers.
• Limit loss and damage by reporting and documenting any irregularities (trespassers, building damage, leaks, unsecured access points, etc.) and by informing violators of policies and procedures. Complete event reports for each public event.
• Coordinate event security specifics and emergency responses with on-site local life safety for each event, including police, fire, medics, etc.
• Assist the Security Manager in the implementation of event documentation, planning, and execution when necessary.
• Other duties as directed.

Knowledge, Skills, & Qualifications:

• Must have a High School diploma or GED.
• Must have 3 or more years of Event Security Experience, specifically related to crowd management or screening for prohibited items
• Strong communication skills (verbal and written)
• Must be proficient in general computer skills including word processing, e-mail, internet navigation, and web searches
• Must be able to work successfully both as part of a team and independently with limited instruction
• Must be able to remain calm and assertive when dealing with angry, unruly, and/or emotional guests during times of heightened and intense interactions
• Must be able to maintain strict company, staff, and guest confidentiality
• CPR and First Aide certification preferred
• Trained Crowd Manager certification preferred
• Experience with Avigilon or similar camera monitoring software preferred
• Supervisory or Leadership Experience preferred
• Essential Physical Requirements:
• Extended periods during which there is continuous physical exertion required.
• Must be able to frequently traverse the building including moving between multiple floors and ascending/descending stairs.
• Must be able to lift materials or equipment up to 50 pounds occasionally and must be able to pull/push/move up to 100 pounds with assistance if necessary.
• This position will require the ability to physically assist guests and employees as needed.

Other Requirements:

• Must be able to work variable shifts including days, nights, weekends, and holidays as needed
• Regular requirement to work extended or irregular hours including evenings, weekends, holidays, and overtime as needed.
• Successful applicants must be able to pass a post-offer, pre-employment background check.

Job Tags

Local area, Worldwide, Shift work, Night shift, Afternoon shift

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